wait times

Here's everything you need to know about certification wait times and how to navigate your review process.


How to use this guide

This page is designed for companies who have submitted their BIA but have not yet been assigned to an analyst.


Due to record demand in certification, we currently have around 100 companies sitting in what we call 'Evaluation Queue' waiting to be assigned to an analyst. 


This page is designed to give you: 

  • the most up-to-date information around current wait times from submission

  • teach you how to navigate your review process and see if you have any outstanding tasks that need completing

  • give you tips on how you can use this wait time to prepare your assessment so it has the best chance of progressing. 

clock (1).png

Current wait time from submission - 8 months

What does the wait time mean for my business?

Due to growing interest in certification, we currently have a backlog of companies waiting to be assigned.


In order to increase transparency, we are updating the above wait time on the 1st day of every month to give you the most recent guidance from our global team. This wait time is from your time of submission.


To check the date you submitted watch the video here.

Why is there a wait time?

Watch this video from B Lab co-founder Bart Houlahan to learn more!

process (1).png

The review process

Below is a rough timeline for the review process and it's various stages from submission to certification. 

The following timeline is a guide only. Actual times depend on:

  • whether a company drops below 80 points 

  • a company's response time to queries and documentation requests

  • demand for certification

A review may be closed if the company does not respond to requests after a period of time. 

You are here


Submit and pay submission fee

Read more about the submission fee here. 

Evaluation queue

~8 months

Due to record demand for certification, you will spend a few  months in a queue before you're assigned an analyst for evaluation.  You can still edit your assessment in this stage, so use this time to improve your score. Australian companies can also complete the legal requirement. 


~1 month

An Evaluation Analyst will reach out via email or the assessment platform to confirm key information. Ensure that notifications are enabled in the assessment.

Verification queue 

~2 months

You will be asked to start uploading documents to support answers in your assessment.


~2 months

You will be assigned an analyst who will work with you to review your assessment. Additional documentation will be requested via the Verification Report. In some cases, a review call is conducted. 

Should you drop below 80 points during Verification, a 3-month improvement phase is added to this timeline. 

~1 month

Final internal review

Your disclosure questionnaire will be reviewed and a background check is conducted by the Analyst. The final step is a peer review before certification is finalised. 


Sign the B Corp agreement, pay your annual certification fee, and get welcomed into the B Corp community!

If for any reason you have chosen not to proceed with the B Corp review process, please email:


What can you do while you wait?

There are things you can do during your wait time to refine your assessment so that it's in the best shape possible when you get assigned to an analyst. Below are some of the things you can do!

Get your assessment ready

Is your assessment on the correct track?

To find out your track watch this video here.


To check if you're on the right track read our 'Set up BIA page' on our guide. 


Is the right person receiving notifications?

Watch this video to learn how to adjust notification preferences for team members. 

have you completed the legal requirement?

Watch this video to see which question in the assessment relates to the legal requirement. 

Find out what the legal requirement is and when your business has to complete it.

have you selected N/A for the living wage questions?

In Australia, we don't have verifiable living wage data so companies must select N/A for the two living wage  questions. 

Watch this video to learn how to update your answers.



Improve your score while you wait

Did you know your assessment is still editable? Use this time to make improvements in your business with the following resources: 


Use the improvement report 


 Identify areas of improvement and earn more points. 

Staff at Walk a Mile in our Boots.jpg

Best practice guides and templates 

Many B Corps open-source their poicies and handbooks to help other businesses improve. Use these to help guide your improvement. 


Get prepared


A network of B Consultants can help you improve your impact and plan for growth.

Frequently Asked Questions

Are there any fees associated with the review process?

All companies pay a A$250 submission fee and the annual certification fee at time of certification. Subsequent annual certification fees will be invoiced each year before your certification month. New certification fees come into effect on 1 July 2021.

Companies that certify under the Large Enterprise approach are subject to additional fees due to additional verification requirements. Companies with annual revenue above A$100 million and either a) operate in 2 or more industries or 5 or more countries, or b) have 10 or more subsidiaries should contact us to complete discovery and scoping.

What if my score drops below 80 during the review?

You will be given up to 3 months to improve your score back up to above 80 points. If you need more time to make improvements, you may resubmit your assessment to commence Verification again (and be subject to current wait times).

If I don't certify, can I still use the B Impact Assessment?

Yes! More than 100,000 businesses around the world use the tool to measure and manage their impact, and we love that you are one of them! If you've accidentally submitted your assessment and do not wish to continue please contact us.

How do I check where I am in the review process?

Watch this video to see how you can check your status and whether you have outstanding actions to complete.

Does the legal requirement apply to me?

Currently, there is a legal requirement for all companies in Australia. The legal requirement must be met in order for companies to maintain certification.

  • Companies with less than $5 million revenue must complete the legal requirement before certification.
  • Companies with annual revenue of $5 million or more have 12 months from certification to complete the legal requirement.
  • Publicly listed companies or other companies with complex structures may have more than 12 months to meet the requirement.
  • Read more here.
Companies in Aotearoa New Zealand do not currently need to meet a legal requirement, but must sign an agreement with B Lab that they will meet the requirement when it is available.

social-networks (1).png

Connect with us

There are plenty of ways to engage with us and to get involved with the B Corp community in Australia & New Zealand. Get connected to share learnings, get inspired and grow a movement of purpose-led businesses. 

Follow us on social media

Join the discussion over on our social media channels:



Join the Climate Collective

Australia & New Zealand recently launched its very own B Corp Climate Collective. If you're passionate about climate action - from lobbying government to consumer campaigns - send an email to learn more.


Check out our B Corp ANZ blog

Watch our latest videos